We cover the whole of East Yorkshire including the following
Driffield, Hornsea, Bridlington, Beverley, Hull, Scarborough and surrounding areas.
Relating to hire of chair covers, sashes and accessories
These terms and conditions together with the customer order form, confirmation of order form and invoiced create a contract between us “the Company” and you “the Customer”. No verbal representations by either party shall form any part of this contract.
·To deliver or arrange delivery by third parties of the chair covers, sashes and other items ordered by the customer on the day requested and in the quantity and style ordered by the customer. Every effort will be made to ensure that the hired goods arrive safely and on time but the Company can not accept responsibility for late delivery for reasons beyond the control of the Company.
·The items required will be of sufficient quality and standard for normal usage.
·To provide the ordered items laundered to the highest standard and included in the cost of hire is the cost of standard laundering of returned items.
·To provide (if so ordered) a standard service which includes the Company or it’s agent to deliver the items required to the event on the day and time ordered by the Customer, to assemble the chair covers, sashes and accessories and to arrange for collection after the event.
·To provide a sample cover and sash on receipt of the deposit.
·To ensure we the Company have full and accurate details of the number, type and style of covers, sashes and accessories at least 14 days prior to the event date. If incorrect details are provided the Customer shall be responsible for any extra cost incurred by the Company.
·To ensure that you the Customer have ordered items that are entirely appropriate and fit the chairs onto which they will be fitted by providing an example of the chairs to be fitted.
·To pay for all and any damage to any hired items that are not returned in the condition that they were delivered, expecting normal staining from food and drinks.
·To ensure all hired items are ready for collection the agreed return date and to pay any extra costs that may arise should the hired items not be ready for collection on the agreed return date.
·To have in place appropriate insurance cover for theft, damage and public liability risks.
Payment & Prices
·DEPOSIT - A non-refundable deposit of £50.00 is required in cleared funds to reserve your booking.
·BALANCE - This is payable in cleared funds no later than 8 days prior to the event.
·NON-PAYMENT OF BALANCE - In the event that you the Customer fail to pay the balance due on the due date, the Company (at it’s discretion) reserves the right to take such action as appropriate to recover all or any of the balance then due and the Customer shall pay all costs incurred as a result of non-payment.
·CHEQUES - Should be made payable to “Tie the Knot”.
·PRICES - The Company reserves the right to alter prices and the availability of products accepting that once the deposit has been paid the price is fixed.
·VAT - Not applicable.
·If cancellation occurs no later than 56 days prior to the event the Customer shall pay a cancellation fee equal to 25% of the total amount due.
·If cancellation occurs no later than 28 days prior to the event the Customer shall pay a cancellation fee equal to 100% of the total amount due.
·No cancellation shall be accepted unless given in writing to the Company.
·The Company accept no liability whatsoever for injury or damage to persons or property howsoever sustained arising from any items under hire.
·Your statutory rights are unaffected
·This contract is governed under the Laws of England and Wales.
It is your responsibility to ensure that the hired items are fully covered by either your own insurance or the venues insurance with regard to public liability risks. Tie the Knot will not be liable with respect to any claims made by any persons for the death, personal injury or damage caused by or in conjunction with the hired items from Tie the Knot including fitting services.
Goods at all times remain the property of Tie the Knot.
It is your responsibility to ensure that any chairs being covered on the day are set up and ready for fitting by the venue staff at the agreed access time on the booking form.
Standard laundering of hired items is included in the price quoted. This includes removable light stains from food and drink and light scuff marks from shoes. However, if upon inspection after your event we find that irreversible damage has been caused to our hired items, for example rips, footprints, drawings, cigarette burns, candle wax and excessive stains and scratches etc. then this will result in damaged goods being charged at full replacement value. Charges will be made on a “per item” basis from the £50.00 refundable deposit. If the replacement cost or damage repair cost shall exceed the £50.00 refundable deposit then you will pay the balance in full within 14 days thereafter.
You are responsible for the safe keeping of all hired items from collection through to return to us, Tie the Knot. Upon collection/receipt of goods after hire, if any hired items are missing then we will inform you within 7 days. If the missing items are returned within 14 days after the even to charges will be applied. Failure to return the missing items will result in the full replacement fees being charged.
We will collect the hired item in the days after the event has taken place from the event location or from a location that has been confirmed in advance. Goods must be ready and available for collection in the sacks/boxes provided at the agreed time. Any failed collections will be charged for accordingly.
If agreed that you will return the hired items, all items must be received at the agreed location by 5pm 2 days after the event unless otherwise stated in writing. Late returns will be charged at £10.00 per day.
Marketing emails refers to any promotional email communication. This information transmitted in these emails is intended only for the person(s) or entity to which it is addressed and may contain proprietary, confidential and/or privileged material. If you have received an email in error please contact the sender. Although the emails and any attachments are believed to be free of any virus it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by the sender for any loss or damage arising in any way from the receipt or use thereof. Errors and omissions are expected. Images are used for illustrative purposes only. Prices valid for the indicated time period only.
Our website is owned by Tie the Knot and complies with the Data Protection Act relating to the personal information you supply online. Any personal information that you provide to Tie the Knot whilst contracting with these entities is stored and controlled by Tie the Knot. By using our services you give us your express consent to process your personal data as described hereafter.
Any failure by us to enforce any or all of these conditions shall not amount to or be interpreted as a waiver of any of our rights.
All provisions of any relevant terms and conditions are not withstanding the manner in which they have been grouped together or linked grammatically severable from each other. Any provision of any relevant terms and conditions which is or becomes unenforceable in any jurisdiction whether due to invalidity, unlawfulness or for any other reason whatever in such jurisdiction only and only to the extent that it is so unenforceable be treated as pro non script and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Terms & Conditions
Tie The Knot
Chair Cover Hire & Styling
Tel No. 01964 502779